In the current MSC cases involving Boox and others, HMRC is closing cases that are found to not fall in scope of the MSC legislation.
These are mainly, because the worker/director did not receive the majority of the income generated via their company, (e.g. in order to generate the turnover they needed to pay employees/subcontractors, or for materials etc).. Another cause is the payments received by the worker were not ‘greater than they would have received, if all of the payments had been treated as employment income of the worker relating to an employment with their company.’ The latter exclusion means that a taxpayer could have used an MSC provider but if they decided to operate IR35 rules when accounting for their company income, MSC legislation cannot apply.
Otherwise, it will be where the director can evidence that they were managing their own accounting process, even if that was using Excel or some other means to ‘code out’ banking transactions i.e. allocating income and expenditure to create a set of accounts. The government’s own figures show that a far smaller number of small businesses used accounting software five or more years ago, therefore other methods were acceptable. This means a possible MSC provider could not have been overly involved, or in control, of the director’s company and how the income was distributed and this is crucial to the enquiry.
The data gathered by the director may have been passed to the provider to submit to HMRC, but that part is not so relevant to the case.
As an aside, I’ve heard that someone recently made a request under the Freedom of Information Act to find out how many instances exist of a debt being transferred under MSC legislation to directors and others. The response came back as none, which has lead some people to think they should have simply ignored the investigation when it began in early 2022.
What they don’t realise is the period requested was only the tax years 2022/23 to 2023/24, i.e. when the investigation had only just begun. Even now, towards the end of 2024, HMRC seems to be nowhere near securing a judgement that MSC legislation applies to all those caught up in this mess, hence no debt transfer notices could have been issued.
Ignoring an HMRC enquiry is never the right thing to do, but understanding the legislation to know whether you have a clearly evidenced reason to ask for the case to be closed, actually means you don’t have to wait for the outcome of the appeals.
If you can relate to the core message here, and you’d like a review your accounting process during the relevant period, and to receive advice on whether you could seek a case closure from HMRC, please contact us.
HMRC recently asked taxpayers who have been caught up in an investigation under the MSC legislation to enter into a Standstill Agreement and those who decided not to do that, are now receiving letters and demands from the court for the payment of NI (National Insurance) contributions plus interest.
HMRC needed the people who are under investigation to enter into an agreement, simply because the department has a shorter time limit for the recovery of National Insurance contributions than it does for the tax liabilities relating to the same period. In effect, HMRC was not asking anyone to admit they had a liability, it just dealt with an anomaly between the tax and NI rules.
I spoke to HMRC officers this week and they told me that they cannot revoke the writs/claims against taxpayers as it is with the court, so unfortunately, it is too late to agree to a Standstill Agreement for the 2017/18 tax year now.
If you do receive a judgement against you, the court may adjourn the proceedings until the appeals are heard.
However, if it turns out that your company did not fit the criteria for the MSC (Managed Service Companies) legislation to apply, HMRC must return anything that you have paid. The department cannot keep a taxpayer's money that is not due, although do make sure that any payment made to HMRC is 'locked' to the 2017/18 tax year.
If it turns out that your company is in fact deemed by this legislation to be a Managed Service Company, making payments now will reduce the interest on the eventual liability.
If you are in this position and really do not understand what the MSC legislation means to you and your company, contact me as it is so important that you fully understand the MSC legislation and how it impacts your case.
In this article I have used quotes from HMRC and other sources, with my comment simply used as clarification, and in doing this, I hope that any reader will be able to better decide the best course of action for them if they are trying to cope with an MSC investigation..
Whether you believe MSC legislation probably applies, and you wish to get a second opinion before making an arrangement with HMRC for payment, or you realise MSC legislation probably doesn’t apply, but you need to ensure that HMRC is properly considering your evidence, I can help, with an initial free consultation which will give you the answers you need, followed by support in managing your dealings with HMRC. You will find my contact details below.
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When MSC Legislation Applies
When HMRC has secured a High Court decision that confirms HMRC’s opinion that an accountancy firm is a Managed Service Company Provider, any limited company contractor which mistakenly took the firm to be a conventional accountant, risks their company being deemed to be a Managed Service Company (MSC). This only happens if certain conditions apply, including whether he/she ‘allowed the MSC provider to determine the amount to be paid as a dividend and to carry out the administrative steps to implement this.’ This being representative of the amount of control of the company that was handed over to the provider by the contractor.
MSC investigations are treated as anti-tax avoidance cases, and so most taxpayers immediately think, ‘I’ve paid the right amount of Corporation Tax, and I signed up with an accountant solely to work out the tax I owed; that firm certainly wasn’t involved in running my business’. However, HMRC states,
‘Where a company is set up to provide a worker’s services to an engager and the MSC legislation applies, amounts paid to an MSC for those services, that are not already subject to PAYE Income Tax and Class 1 National Insurance contributions (for example, share dividends) are treated as employment income.’
This means that when MSC legislation applies, PAYE becomes payable on the portion of income generated by the worker/director that has not been treated as a director’s salary, and then we see that the starting point is actually the opinion (of HMRC) that there was a prior requirement to treat income as employment income (under PAYE), if the worker’s managed service company did not exist, and it is therefore a PAYE liability which has been avoided and nothing to do with business taxes.
The majority of appeals have focused on challenging the notion that the MSC Provider was ‘involved’ in the business within the definition of MSC legislation. HMRC seems to be having none of that, and unusually, anyone submitting an appeal received an acceptance, along with an explanation of why HMRC believes they are wrong on the matter of ‘involvement’, long before the appeals are even heard.
Generally workers, who didn’t have any real intention to trade as a business, were more likely to accept being told to use a particular provider by their agency or hirer, and they appreciated the incredibly easy way in which their MSC Provider operated, and on the whole they tended to treat the arrangement more as a payment vehicle. All the while, unaware of the consequences and unfortunately it is doubtful that anyone this sort of thing describes, will be able to adequately demonstrate that the MSC Provider was not involved in their company, within the scope of MSC legislation.
The last paragraph paints a gloomy picture, but I have to say that it describes the worse case scenario. Some workers registered with an MSC Provider, but did ‘things their own way’ and flourished as a business, others may have accepted a substantial level of control at the beginning, and then finding the service being provided to be unsuitable for their business needs, changed the way they operated, and that could mean that MSC legislation can only be applied for part of the period under investigation.
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Conversely, when a company director was running a business and had thought at first that they had engaged a conventional accountant, but refused to allow the firm to take control, and expected sound financial guidance when called for etc. etc. It’s more likely that they can demonstrate they are in business on their own account and were using the conventional accountancy services that were being provided along with the problematic service provision.
When MSC Legislation Cannot Apply
MSC legislation does not apply to any part of the services carried out by a provider, which do not fall within the definition of a Managed Service Company Provider, chiefly the ‘promoting’ or ‘facilitating’ the supply of a worker to his/her hirer through a limited company.
The person providing accountancy services in a professional capacity can, in my view, fall
within section 61B(1)(d) if it carries on business of promoting or facilitating the use of
companies to provide the services of individuals. These activities are not mutually
exclusive. A person can carry on the business of promoting or facilitating the use of MSCs,
as well as providing accountancy services. Judge Ross Cranston EWHC 3443 (KB)
It’s true to say that, despite the current protestations of innocence, MSC Providers were always aware of the risk under MSC legislation. So, this type of company provided conventional accountancy services along with the more widely used standard model, in order to use this as a defence in the event of an investigation.
It was a pointless exercise because it turns out the clients that used the provider in a conventional manner, couldn’t protect the provider from falling in scope of the definition of an MSC Provider (see Judge Cranston’s decision above). This was because the discernable part of its business always remained the provision of corporate solutions to ‘workers’ i.e. not to business owners.
However it follows that, A firm of accountants carrying on a discernable part of their business specifically to market and/or provide corporate solutions and services to individuals providing their services to end clients. (In this case the firm would only be an MSC Provider in respect of that discernable part of the business.)
So, what happens to all those ‘conventional’ clients who stumbled into an MSC investigation through what effectively amounts to bad luck? For them, the accountant used was only an MSC Provider in respect of the larger part of the service provision to others, which did meet the definition of an MSC Provider. So, then MSC legislation cannot apply can it?
Following the consultation paper HMRC carried out further analysis, and found that some MSC workers were, in fact, in business on their own account. Briefing Paper Number 4301 dated 27 April 2020
HMRC accepts that MSC Providers deliberately provided some conventional accountancy services to use as a MSC defence and it successfully challenged that. So, I recently asked how HMRC intends to filter out taxpayers who were in business on their own account (with no prior requirement to operate PAYE on the income they generated) and who didn’t allow the provider to influence or control the way they managed their company or its accounting procedure.
The HMRC response is quite useful so I will reproduce it here, ‘The MSC rules include several safeguards designed to prevent the capture of compliant arrangements. We understand MSC schemes can be complex, and our compliance teams will gather and analyse all the necessary information and evidence before deciding whether arrangements fall inside or outside of the legislation.’
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For my part, I will remain involved in a dialogue with HMRC for as long as it takes, to ensure that taxpayers who are in business on their own account and therefore fully in control of their businesses, get the information they need to defend themselves and their companies.
While it is a gross injustice that certain taxpayers are spending unnecessary time and money to extricate themselves from an inevitably erroneous MSC investigation, I don’t yet know how HMRC can quickly identify them all, to remove them from the current investigation process. It may well be that HMRC does have some controls in place when looking at source data and considering the evidence throughout the appeals process, which will serve to ‘filter out’ the compliant arrangements, the question is, how long do we have to wait for that to happen?
Carolyn Walsh
Director - Oblako Ltd
To get in touch for more information, please email me cwalsh@oblakoservices.co.uk
There is no denying that tax is incredibly complex, but it’s only tax avoidance that gets people into trouble.
There are constant warnings from HMRC about avoiding tax avoidance, and it publishes leaflets, YouTube videos and lists of tax avoidance scheme providers as well as providing access to its internal manuals for all taxpayers. Yet all those named companies and many more, claimed 100% compliance and HMRC approval.
How can the layman make the right decision to stop finding themselves on the wrong side of some tax legislation they have probably never heard of?
A test used by HMRC would be a good place to start. It’s called the Double Reasonableness Test and here’s what you do...
When considering the advice you are being given by any accountant or tax advisor which comes with a view to saving tax, you will be encouraged to take a specified course of action. In that case, ask yourself, is it reasonable to assume, that this is a reasonable course of action?
It is up to HMRC to prove that an arrangement is an abusive tax arrangement, i.e. one that uses tax legislation in a way it wasn’t intended to be used, in order to gain a tax advantage in a particular tax year or period. When it comes to income tax, HMRC has six years from the relevant tax period to issue an assessment (of the likely tax debt), but when there is a suspicion of deliberately using tax avoidance scheme(s) to gain a tax advantage, HMRC can go back 20 years and look at a taxpayer’s record of compliance as you can see here...
https://www.gov.uk/hmrc-internal-manuals/compliance-handbook/ch51300
Although it’s not down to the taxpayer to disprove a scheme or arrangement is abusive, it’s too late to do anything about it, if HMRC manages to prove a tax avoidance scheme has been used. A taxpayers’ tax affairs are his/her own responsibility and relying on tax advice nearly never provides makes a successful defence, so prevention really is better than a cure.
It doesn’t matter how professional the firm looks, or how many claims of tax compliance it makes, if you are asked to take some unusual steps that do not seem reasonable – do your own research or simply avoid it, the cure to a tax avoidance claim is always very painful in terms of cost; prevention is the key.
Download the Briefing Papers on Managed Service Companies from the House of Commons Library, published April 2020
Including, the consultation process, the introduction of the legislation, how the legislation applies, HMRC opinion and latest developments.
The following articles cover;
When agencies and other hirers made it a policy to stop using limited company contractors after the Off-Payroll Working Rules, otherwise known as the IR35 Reform, hit in 2017 and again in 2021, many contractors were paid via umbrella companies instead.
Sometimes, the umbrella companies paid those workers around the same level of net pay as when they were company directors drawing a low salary and dividends. That can’t be right surely!
It wasn’t right, this phenomenon could only be achieved by using a tax avoidance scheme, and when each type of scheme is deemed defeated by HMRC, contractors who may have had an issue with IR35 or MSC legislation in the past, would find they have another issue; they’ve unknowingly used what is called a disguised remuneration scheme.
Legislation was put in place to tackle tax avoidance schemes that masquerade as genuine umbrella companies. These companies deduct the correct amount of PAYE from a worker’s employment income (basic pay plus holiday pay). HMRC focuses on recovering the unpaid PAYE from the workers, and it relies on legislation which provides that, if an employee knows the employer is not deducting tax and NI contributions, i.e. PAYE, at the correct level, the employee remains liable to pay the shortfall over to HMRC, plus penalties and interest.
We discuss MSC risk in the following articles but workers who have been paid via an umbrella company can assess the likelihood of there being another or a further risk, by reflecting on how they were (or are) being paid.
Does the umbrella company pay a small amount of taxable pay and another payment which is termed, an advance, expenses or anything other than pay?
Workers can also log into their personal tax account and see the level of income that has been reported to HMRC, if it is less than the income that was earned, part of the income has been hidden from HMRC, having paid it to the worker as untaxed income.
Please get in touch for more guidance and information, if you think you may have an MSC risk or have any other type of PAYE liability due to the type of provider that was or is involved in paying you.
MSC legislation is possibly more of a minefield than IR35 legislation because it relates to the use of a specific type of accountancy service, rather than the manner in which a worker/director provides services to clients.
This is partly because HMRC was careful to exclude genuine accountancy firms from the relevant legislation, even though many of the service provisions are exactly the same, e.g. setting up limited companies on behalf of clients, running the company payroll, filing annual company returns.
In order to determine whether a worker/director is caught by MSC legislation, he or she must somehow know whether their accountant is deemed to be an MSC Provider (MSCP). See below for a link to HMRC guidance on MSC legislation. For the average taxpayer it is an almost insurmountable task, not helped by the fact that all MSC Providers vehemently claim that the firm is an accountancy firm and not an MSC Provider.
There are telling differences between an MSCP and an accountancy firm, for example, often an MSCP will manage the funds being paid to the worker/director’s company by an agency or client. Also, due to the high volume of limited companies being managed, the MSCP tends to force those directors to use a 'standardised product'. In short, very little choice is given with regard to the level of service that will be provided, nor is any tailored advice available.
So let's look at the basics; in the official guidance, https://www.gov.uk/hmrc-internal-manuals/employment-status-manual/esm3520 HMRC states,
‘Where it is clearly a standardised product constituting the MSC Provider being involved with client companies, it (HMRC) will take the starting view that all client companies are MSCs. The onus will then be on the individual companies to demonstrate no involvement.’
“Involved” is defined in the legislation by reference to any one of five activities relating to the ‘accountant’ and the worker/director’s company.
Generally, only the third and fourth activities apply, and this is particularly so with the providers and taxpayers currently caught up in the latest MSC cases. If these tests are not satisfied, then MSC legislation simply cannot apply.
For anyone who has received a letter from HMRC which mentions MSC legislation, this is solely because HMRC’s opinion is that their accountancy firm falls within the definition of MSC legislation, and as the guidance says, HMRC will take the starting view that all companies that have received an accountancy service from that firm will be an MSC. And it's up to the taxpayer to counter that opinion using the relevant appeal process.
MSC means a managed service company, which takes the worker/director’s company outside IR35 legislation, simply because it is not considered to be a personal service company (PSC). MSC legislation provides that the worker/director's company must treat any income generated under PAYE, it has to be said, under less favourable terms than if IR35 actually applied to the worker/director’s contracts.
If your accountancy firm refers to there being a live investigation which is being challenged, it may be obfuscating or muddying the waters, because when HMRC has notified all companies that they are considered to be MSCs, the investigation has lead to a high court decision that the firm is a MSC Provider, and the accountancy service provider, having been involved in the investigation will obviously know that.
The question is why did HMRC decide that it needed a trick up its sleeve anyway?
The answer is that a few contractor accountants dreamt up the concept of the ‘composite company’ as a means of avoiding IR35 legislation back in the year 2000 and the counteraction was inevitably sought and on the way.
In 2007, MSC legislation identified a certain type of contractor accountant, meticulously listing a set of criteria that described their mode of operation perfectly. Result – composite companies disappeared overnight, save for a few firms that clearly didn’t get the memo, or chose to ignore the new rules regardless of the risks to the contractors that pay their fees.
These contractor accountants became umbrella companies, henceforth employing workers and providing access to the tax relief that is (or rather was) available to all employees. This was until 2016 when HMRC overhauled the tax system and disallowed the process by which employee tax relief was handled.
The only option for the umbrella companies to remain viable (and in business) was to become contractor accountants again. It helped that agency legislation had been overhauled in 2014, and it appeared that a back door had been left open for workers who supplied their services via a personal service company (PSC), who could then avoid being paid on an agency or their hirer’s payroll.
However, HMRC expected worker/directors to operate IR35 when working on the majority of agency contracts, but of course the MSC Providers did not make that known, rather they provided a service that encouraged directors to ignore IR35 completely.
This is why IR35 is sometimes referred to as the Off-Payroll Working Rules, and it's one of the reasons the IR35 Reform was introduced, leading contractor accountants with no choice than to go back to providing umbrella services, as we saw in 2017 and then again in 2021.
Contractor accountants often set up a separate accountancy practice, because accountancy firms in general are not caught by MSC legislation, but even though each worker/director set up an individual limited company, this type of provider consciously or not, slipped into the provision of a standardised service to the contractors on their databases, often due to the pressure of providing accountancy services in such high volumes, which satisfied the relevant criteria for the legislation to apply.
This was an inexcusable error in judgement in my opinion, as was paying referral fees to agencies and clients, along with advertising the fact that contractors would take home more money i.e. save tax. I'm not saying that accountants don't market their services, but genuine accountants simply do not act in this way.
Assuming a contractor accountant ticks the boxes for being deemed an MSC provider, there is list of criteria which magically turns a PSC into an MSC (remembering that there is no legal definition of a PSC, but there is one for an MSC, which has been challenged and proven in a number of court cases).
The legal definition;
A company is a “managed service company” if—
(a) its business consists wholly or mainly of providing (directly or indirectly) the services of an individual to other persons,
(b) payments are made (directly or indirectly) to the individual (or associates of the individual) of an amount equal to the greater part or all of the consideration for the provision of the services,
(c) the way in which those payments are made would result in the individual (or associates) receiving payments of an amount (net of tax and national insurance) exceeding that which would be received (net of tax and national insurance) if every payment in respect of the services were employment income of the individual, and
(d) a person who carries on a business of promoting or facilitating the use of companies to provide the services of individuals (“an MSC provider”) is involved with the company.
Or in simpler terms-
It’s very clear to see that the issue is not actually with the PSC, which is perfectly entitled to invoice clients for the director’s services, and to draw most of the turnover as salary and dividends, unless IR35 applies when most of the turnover must be treated as employment income (salary). None of this is an issue, until a contractor accountant which is deemed to be a Managed Service Company Provider enters the picture.
Therefore, in order to avoid any risk, or if the worst happens, to appeal a notice of decision from HMRC under MSC legislation, the trick is to not base your argument on your company, how it operates or even your employment status. You must ask the contractor accountant used for clear and concise evidence that it is NOT a Managed Service Company Provider and provide that information to HMRC, while for safety's sake, gathering proof that the evidence provided is actually correct.
If that proof is not forthcoming, the next line of defence is to prove the MSC Provider was not involved in your company, within the definition of MSC legislation, see previous article.
Specific behaviours identify the involvement of an MSC Provider which leads to an MSC risk for company directors. So to help in determining MSC risk, the following can indicate that the accountancy firm used, could be treated as an MSC Provider by an HMRC employment status team. In short, MSC risk means that all company income would be retrospectively deemed to be employment income.
This list describes only seven scenarios in layman’s terms, but HMRC will frame its argument around what is known as MSC legislation, which is found at Chapter 9, Part 2, Income Tax (Earnings and Pensions) Act 2003
It is worthwhile to take a look at this legislation plus the guidance at ESM3505 which is a little easier to understand. Further guidance will be publish this year, and a link to it will be posted here.